Shipping policy
SHIPPING POLICY
SHIPPING OPTIONS AND RATES
We offer various shipping options to meet your needs. Please note that all delivery times are estimated, and shipping costs are calculated at checkout based on the shipping method, destination, and package weight.
Shipping Method Cost Delivery Time Carrier
Sea Shipping (Economy, No Tracking) Calculated at checkout 6-8 weeks China Post, EMS
Air Shipping (Economy, No Tracking) Calculated at checkout 3-4 weeks China Post, SF Express
Air Shipping (Tracked) Calculated at checkout 7-15 business days DHL, UPS
Express Shipping (Air, Tracked) Calculated at checkout 5-10 business days FedEx, UPS, DHL
Orders are processed within 2 business days and shipped the following day.
Note: Delivery times are estimates only. not guarantee specific arrival dates. Customs clearance, local courier processes, and other factors may impact delivery times.
FAST SHIPPING (NO TRACKING) DETAILS
For customers selecting Fast Shipping (No Tracking), please note that only proof of shipping will be provided. No tracking information will be available once dispatched, and there is a risk of non-delivery. If you do not receive your package within 60 days, we will escalate the issue to our support team and process a refund, no questions asked.
DELIVERY INFORMATION & ADDRESS ACCURACY
Please ensure that your delivery information is correct. Incorrect or incomplete addresses may cause delays. If updates are required, we may need to contact you, which could result in additional delays.
Your package will typically be delivered by either your local postal service or a courier. If undeliverable due to address issues or unavailability, no reshipping arrangement will be made.
INTERNATIONAL SHIPPING RESTRICTIONS
Currently, we do not ship to the following locations:
• Faroe Islands, Cayman Islands, US Virgin Islands, Northern Mariana Islands, British Virgin Islands, Turks and Caicos Islands, Solomon Islands, Falkland Islands, Marshall Islands, Reunion, Bouvet Islands, Christmas Islands, Cocos (Keeling) Islands, Cook Islands, Heard Island and McDonald Islands, Norfolk Island, Sint Maarten, South Georgia and the South Sandwich Islands, United Arab Emirates, Israel, Iraq, Canary Islands, Saudi Arabia, South Africa.
ORDER TRACKING
A shipping confirmation email with tracking details (if applicable) will be sent once your order is shipped. For Economy or Express Shipping, you can track your order through Trackingmore or directly on the carrier’s website, such as PostNL or SF Express.
TAXES, DUTIES, AND CUSTOMS FEES
Import taxes, duties, and related customs fees are determined by the customs office of the destination country and are the recipient’s responsibility. Please contact your local customs office for more details.
CUSTOMS & REGULATIONS
Please verify your country’s postal regulations for restricted items. We are not responsible for items restricted by your country’s customs.
FOREIGN TRANSACTION FEES
If your credit card account is in a currency other than USD, additional foreign transaction fees or currency exchange rates may apply, as determined by your bank. Please contact your bank for more information.
All transactions are processed in USD through PayPal or Stripe at checkout, regardless of the displayed local currency.